Business Case Study:
Tickton Grange Hotel

• Focus on: Paul Whymant, Managing Director
• Tickton Grange Hotel Profile

Tickton Grange is a three star hotel and restaurant located in open countryside three miles from the East Yorkshire market town of Beverley.

The business was opened in October 1981 as a limited company. It is family owned and operated. Managing director is Paul Whymant and Financial Director is Maggy Whymant. The business is structured into operational divisions, each with its own Manager.

The operational divisions are:

• Food Production
• Restaurant
• Service
• Function Service
• Conferences and Training
• Reception and Housekeeping.

The company employs 55 staff (a mixture of full and part-time), drawn almost exclusively from the local community and works closely with local colleges. Staff induction, appraisals and in-house training are high on its agenda.

The hotel’s principle markets are as follows:

• Accommodation (20 bedrooms)
• Restaurant
• Wedding receptions and special events
• Meetings and conferences

The principle activities of the managing director are:

• Company strategy
• Budget formulation to bring a marketing plan for profitable growth and development
• Credit control and deployment of funds in co-operation with the Financial Director
• Pricing within the business sectors
• Safety at work and all statutory requirements